Support

Find answers to common questions, or reach out directly.

How does the free trial work?

Download the app and explore two free stories right away, no account needed. When you're ready for the full library, start your 3-day trial.

Do you offer annual discounts?

Yes! Our annual plan saves you over 50% compared to paying monthly. You can switch to annual at any time.

Can I upgrade from free at any time?

Absolutely. Tap "Unlock All Stories" from anywhere in the app and you'll have instant access to the full library.

How does pricing work?

Figments offers a monthly or annual subscription through the App Store. Both plans give you unlimited access to every story in the library, with new stories added regularly.

What happens when the free trial is over?

Your subscription will automatically begin and you'll be charged at the end of your trial period. You can cancel anytime before the trial ends to avoid being billed.

How do I cancel my Figments subscription?

You can cancel anytime through your iPhone or iPad. Go to Settings > your name > Subscriptions > Figments, then tap Cancel. You'll keep access through the end of your current billing period.

Contact

Got something else?

Whether it's a question, a suggestion, or just a story your kid can't stop replaying, drop us a line.

Send us an email